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Operator Qualification

Regulatory Professional Services

A comprehensive OQ compliance solution that unites software with value-added auditing, training, and professional services.

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Trusted to improve safety compliance for 1,300 hiring clients and 140,000+ contractors

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Streamline OQ record verification and document management

  • In-person evaluations
  • Regular auditing practices
  • Contractor Drug & Alcohol Audits
  • D&A Plan Reviews

Maximize effectiveness of employee and contractor OQ programs

  • Knowledge and practical skills assessment
  • KSA and AOC verification
  • Regulatory Field Assessments
  • Drug and Alcohol Management Information Systems (DAMIS)

Ensure program defensibility during
an audit

  • Streamlined compliance management
  • Software for FVRs, reporting, and document storage
  • Contractor Compliance Monitoring

Professional Services:

Protect your workforce and maintain seamless operations while meeting all DOT compliance requirements

You can reduce risk, save time, and defend your qualification process with confidence. Through in-person evaluations, you’ll verify both knowledge and practical skills of your team, ensuring they can handle Abnormal Operating Conditions (AOCs). Maintain complete documentation through an audit-ready compliance management system. Deploy regular auditing practices, evaluator authorization, and comprehensive training to keep your operations running smoothly.

Plan Development & Maintenance

Develop/modify a written plan in accordance with the Operator Qualification Rule; includes annual review of OQ plan and audit support for State/Federal agencies. per 49 CFR §192(N) & §195(G)

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Regulatory Plan Assessment

Comprehensive review of your written OQ plan in accordance with the Operator Qualification Rule to identify any potential regulatory gaps or deficiencies. per 49 CFR §192(N) & §195(G)

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PHMSA/State Agency Audit Support

Dedicated support for PHMSA and State Agency audits, both in-person and remotely. Audit support services include pre-audit preparation, on-site audit support, and post-audit follow-up. Audits may be a challenging process, and we are here to help you navigate them successfully.

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Operations & Maintenance Manual (O&M)

Thorough review of your company’s Operations and Maintenance (O&M) manual to identify any potential regulatory gaps. A final report, along with an executive summary will be provided to you upon completion.

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Integrity Management Plan (IMP)

Thorough review of your company’s Integrity Management Plan to identify any potential regulatory gaps or deficiencies. Upon completion, you will be provided a final report that includes an executive summary outlining all relevant information to help improve the effectiveness of your plan, including recommendations for corrective actions, best practices, and areas for improvement.

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Control Room Management (CRM)

Thorough review of your company’s Control Room Management Plan to identify any potential regulatory gaps or deficiencies. Upon completion of the review, you will be provided with a final report, including an executive summary outlining all relevant information to help improve the effectiveness of your plan.

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Public Awareness Program (PAP)

Thorough review of your company’s Public Awareness Program to identify any potential regulatory gaps or deficiencies. Upon completion of the review, you will be provided a final report, including an executive summary outlining all relevant information to help improve the effectiveness of your program.

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Drug & Alcohol Management:

Your complete solution for DOT/PHMSA mandated programs

Effectively manage DOT/PHMSA mandated anti-drug and alcohol (D&A) programs for contractors, ensuring compliance with pipeline safety regulations. Contractors submit their D&A plan for review and approval by Veriforce, ensuring adherence to DOT/PHMSA requirements. This comprehensive solution reduces supply chain risk and enhances safety by providing a platform to monitor and enforce contractor D&A compliance requirements. This approach supports a proactive and defensible drug and alcohol compliance monitoring program of contractors for Operators’ regulatory requirements.

Regulator Plan Assessment

Comprehensive review of your written D&A plan in accordance with 49 CFR part 199 (PHMSA drug and alcohol testing regulation) and 49 CFR part 40 (DOT drug and alcohol testing regulation) to identify any potential regulatory gaps or deficiencies.

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Contractor D&A Audits

Audits on contractors’ drug and alcohol programs. The process identifies potential areas of improvement in their testing programs, ensuring they are meeting regulatory requirements. per 49 CFR Part 40 and Part 199

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D&A Management Information Systems (DAMIS)

Enforcement of contractor data uploads and verification of MIS data. Veriforce will work with Operators to determine their contractor list and obtain documentation for DAMIS data validation. Should contractors fail to adhere to the requirements, their status will be designated as non-compliant within the VeriSource platform.

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Training Solutions:

Exceed your organization’s compliance needs with a safer, more qualified workforce

Our comprehensive training catalog provides 175+ computer-based courses covering safety orientations, skills training, and industry-specific compliance requirements. Whether you need standardized safety instruction or customizable content tailored to your workforce, our flexible training solutions help organizations maintain compliance, reduce risk, and ensure every worker is prepared for the job.

Course instruction:

Operator Qualification (OQ)

Comprehensive instruction on the Operator Qualification Rule per CFR 192 and 195. The course provides training on the regulatory requirements outlined in the rule for individuals working in the pipeline industry. Successful completion of the course allows individuals to understand the requirements of the Operator Qualification Rule and its application to the pipeline industry.

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Drug & Alcohol (D&A)

Comprehensive instruction on drug and alcohol regulations per CFR Part 40 and Part 199. The course provides training on the regulatory requirements for drug and alcohol testing programs specific to the DOT (PHMSA). Topics covered include the roles and responsibilities of employers, employees, and testing providers; types of drug and alcohol tests; and procedures for sample collection, testing, and reporting. By completing this course, individuals will be equipped with the knowledge and skills necessary to comply with the regulatory requirements for drug and alcohol testing programs, and to ensure that these programs are implemented effectively to promote safety in the workplace.

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Administrative (VeriSource)

In-depth instruction on the features and capabilities of our software and how to manage data related to compliance, training, evaluations, and drug & alcohol. By completing this course, individuals will be equipped with the tools and knowledge necessary to effectively utilize VeriSource and manage compliance data for their organization, improving efficiency and accuracy in managing regulatory compliance requirements.

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Code of Federal Regulation (CFR; Pipeline)

Comprehensive instructions on CFR 49 191, 192, Parts 40 and 199. The training provides an understanding of the regulatory requirements for pipeline transportation of natural gas, hazardous liquids, and requirements for drug and alcohol testing. By completing this course, individuals will be equipped with the knowledge necessary to comply with the relevant regulations, as well as to manage and maintain safe and efficient pipeline operations.

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Authorized Evaluator Training

In-depth training on how to assess the competency of individuals working in the pipeline industry to become qualified, as per the Operator Qualification Rule. Upon successful completion of the course, individuals will become authorized Evaluators and be able to perform evaluations in accordance with the Veriforce policies and procedures, covering topics such as evaluation criteria, evaluation methods, span of control, and documentation requirements.

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Regulatory Field Assessments:

Document expert investigation into OQ and D&A evaluations on site

Veriforce Subject Matter Experts (SMEs) conduct on-site evaluations to assess compliance with Operator Qualification and Drug and Alcohol regulatory requirements. This includes in-person interviews with qualified personnel, Drug Employee Representatives (DER), and other relevant staff. The assessment involves a comprehensive review of OQ records and documentation, including D&A plans, along with an inspection of program implementation to ensure adherence to applicable regulations. Any identified findings or observations from this regulatory field assessment will be documented in a final report, which will be shared upon the assessment’s completion. For Contractors and/or Operators.

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A municipal natural gas pipeline system requires qualified workers through a solid OQ program.

“Walking into an audit, or having to work with regulators and telling them, ‘Hey, we have Veriforce’…the reputation that Veriforce holds in the industry, that gives them a sense of comfort that we’re taking care of what we need to take care of. If you want someone that’s absolutely the best in the industry, sets the standard, gives personal attention, and can absolutely get the job done, then go to Veriforce.”
Amy Willis
Senior Manager
Compliance Programs, TC Energy

This is Operator Qualification with Veriforce

Maximize the defensibility of your OQ program

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