Starting Point

This contractor began working with Veriforce after receiving a SafeLandUSA orientation mandate from one of its hiring clients. As the contractor noticed the number of hiring clients with a SafeLandUSA mandate rapidly increasing, they began searching for a standardized orientation that would be widely accepted across multiple hiring clients – saving them time and money, while maintaining quality.

In 2011, before implementing SafeLand Basic Orientation, the contractor had approximately 1,400 employees (overall number) and a TRIR of 1.17.

Widespread Adoption & Best Practice Implementation

According to the Director of OQ & Training, the contractor was “determined to be a leader and not a follower when it came to safety.” As part of this initiative, the contractor implemented a number of best practices regarding employee training over a multi-year period:

  • Initially, the contractor provided SafeLand Basic Orientation for any employee working for a hiring client with a SafeLandUSA mandate
  • Over time, this evolved into a requirement for all maintenance-oriented employees to go through SafeLand Basic Orientation training
  • Now, all new employees, regardless of division, go through SafeLand Basic Orientation as part of new hire training
  • Most recently, the contractor adopted an annual retraining requirement for all employees for SafeLand Basic Orientation
    – This annual retraining adoption helps address the issues that arise from natural learning loss over time and keeps employees up-to-date on industry standards and best practices


This contractor’s commitment to being a safety leader in the industry over the last seven years – and, in particular, their commitment to providing a key safety orientation and training to their employees through the broad adoption and annual retraining of SafeLand Basic Orientation – led to an industry-leading safety record. With over 20 million man hours annually, the overall TRIR of this contractor is now 0.38 – an improvement of 68%.

With new retail locations, suppliers and distributors being onboarded at such a rapid rate, Parkland recognized the need for a solution that would allow them to track a myriad of critical documents including business licenses, insurance, worker’s compensation and more.

Total supply chain risk management starts here

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