With a rapidly expanding business fueled by strategic acquisitions, the complexity of this company’s supply chain has continued to increase since its founding. A regulatory audit revealed that the company lacked the proper documentation to track the compliance of their workers, worksites, or supply chain partners, and as a result, they were fined.
With new retail locations, suppliers, and distributors being onboarded at such a rapid rate, the company recognized the need for a solution that would allow them to track a myriad of critical documents including business licenses, insurance, worker’s compensation, and more.
Our [suppliers] know we are serious about safety and that this is part of our due diligence. We want them to go home safe at the end of the day and to make sure they are protected if something were to happen on site.
— Procurement Agent, Energy Company
In 2013, the company implemented Veriforce’s ComplyWorks solution. Today, they use custom questionnaires to ensure employees and third-party contractors – whose compliance requirements vary by the nature of the role – can easily upload their required documentation into the platform.
At a glance, the company can determine whether a partner is cleared to work through the solution’s traffic light dashboard. Suppliers are marked red if critical documentation is missing, amber if non-critical information is missing, and green if all custom requirements are met.
“Every one of our business units utilizes Veriforce,” says the procurement agent. If at any point an issue arises (such as an insurance certificate expiring), both the company and the partner are automatically notified, minimizing room for error and potential fines. The company also distributes important information or policy updates on compliance requirements to its partners and employees using the ‘bulletins’ function of the solution.
90% of firms do not conduct a risk assessment when outsourcing production.
— Harvard Business Review
With Veriforce, the company can live up to its corporate promise to protect the health and safety of its employees, communities, and ecosystems. With a detailed record of compliance documentation, the company not only passes audits with ease, but also avoids isolated incidents.
“Using Veriforce has made our suppliers more aware of what is expected of them,” says the procurement agent. “They know we are serious about safety and that this is part of our due diligence. We want them to go home safe at the end of the day and to make sure they are protected if something were to happen on site.”
New acquisitions, a growing number of third-party suppliers, and evolving corporate requirements continue to introduce compliance challenges. But as the company continues to grow, Veriforce’s agile solutions continue to scale with them.
This case study shows how Veriforce helps organizations strengthen compliance, improve safety, and simplify risk management across complex supply chains. Connect with us to learn how Veriforce can help your business achieve the same results.
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